Troubling times for Telstra (TLS.AX) as dividend slashed

Telstra (TLS.AX), Australia’s largest retail telecommunications provider, finds itself at a crossroads in a rapidly changing digital landscape.

Its customer service is woeful at best and its only real point of differentiation in the market has been network coverage. Unable to exploit the monopoly that powered earnings until the mid-2000s, they are now faced with credible competition.

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